KenyaTelco – Safaricom, Kenya

Update: March 2014

If you have problem in getting your MMS, please contact Safaricom Kenya Official Page on Faceboo. - Safaricom, Kenya (Official Facebook Page) – Safaricom, Kenya (Official Facebook Page) - Safaricom, Kenya – Safaricom, Kenya

If you noticed, Safaricom Kenya provide similar MMS service like Telenor Pakistan. Very simple and intuitive user interaction. Only message pincode needed.

Proceed to to retrieve your MMS in a split seconds.

Quoted from Wikipedia:

Safaricom, Ltd is a leading mobile network operator in Kenya. It was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone group Plc of the United Kingdom, the world’s largest telecommunication company, acquired a 40% stake and management responsibility for the company. Telkom Kenya as a result owns a 60% stake in the company. As of May 17, 2006, Mr Michael Joseph is the CEO. Recent reports appearing in the cross section of the press indicate that Vodafone Plc of UK only owns 35% and the remaining 5% is owned by a little known company, Mobitelea Ventures Limited. The reports have caused a stir which led to the summoning of its CEO Michael Joseph to appear before the PIC “Public Investment Committee”, during which he denied knowing who the other shareholder is. It is widely believed that the former regime arm twisted Vodafone to shed off the 5% as a kickback to high ranking officials in the regime. Safaricom’s initial public offering of stock, on the Nairobi Stock Exchange, closed in mid April 2008.

Safaricom employs over 1500 people mainly stationed in Nairobi and other big cities like Mombasa, Kisumu, Nakuru and Eldoret in which it manages retail outlets. Currently, it has nationwide dealerships to ensure customers across the country have access to its products and services.

As of October 2007, Safaricom boasts a subscriber base of approximately 8 million, most of whom are in the major cities – Nairobi, Mombasa, Kisumu and Nakuru.

Its headquarters is located in Safaricom House, Waiyaki Way in Westlands, Nairobi. It has other offices in the city center in I&M building, Kenyatta Avenue ,on Kimathi Street and at Shankardass House – next to Kenya Cinema Moi Avenue.

Its main rival is Zain Kenya.


  1. kelvin waruru
    July 22, 2009 at 4:31 pm — Reply


  2. peter
    July 28, 2009 at 6:44 pm — Reply

    who are u and why did u choose my no.?

  3. marcos
    February 10, 2010 at 11:31 pm — Reply

    what the hell is wrong with safaricom how can u with 9billion profit make such a stupid site that doesnt work. i cant even save the mms. stupid fucks

  4. joshua
    February 14, 2010 at 5:32 am — Reply

    Safaricom SUCKS….mms..AINTWOrKIn….F***k

  5. Concern subscriber
    February 14, 2010 at 10:42 pm — Reply

    NO MMS workin Correct this satffffffffffffffffffffffffff…u want us to dig thro websites lookin for mms??? then your write within 36hours??????????

  6. dayana
    February 16, 2010 at 12:51 am — Reply

    how come this is not working? come on guys you letting a lot of people down.

  7. will
    February 27, 2010 at 5:06 pm — Reply

    well…, this sucks. how am I supposed 2 view my mms??? definately not the better option, orange, here I come.

  8. kwame
    March 5, 2010 at 7:45 pm — Reply

    you just eating us buggers

  9. Grace:
    March 9, 2010 at 10:17 am — Reply

    Is mms 4 real? I’ve been trying to open mine since yesterday..HELP!

  10. March 9, 2010 at 8:53 pm — Reply

    safaricom a pain in the ass (ati mms )

  11. member
    March 10, 2010 at 12:26 am — Reply

    workout on your mms.its disappointment to us

  12. jiggaman
    March 10, 2010 at 4:50 pm — Reply

    its a shame, the mathafaka expires in 36 hrs and so far this damn link don’t work!!! shame on you safcom!@!!

  13. julius
    March 12, 2010 at 8:33 pm — Reply

    How dare u give us instructions that lead us to no where? only boasting of billions in profit terms much of it from swindling your customers! Close shop and hop to another country and make billions if not trillions sababu tume erefuka na mumo mashakani!

  14. maxwell
    March 15, 2010 at 6:43 pm — Reply

    Safari com …you are real swindlers.your website is not working yet you give us 36hrs to retrieve are a big joke…with the Billions you pple make. Thanx to Yu network ( I think they are fabulous) I am headed there.

  15. ken
    March 15, 2010 at 8:33 pm — Reply

    cant retrieve my mms! Whats up safcom! Someone sleeping on the job?

  16. zulfa
    March 16, 2010 at 2:19 am — Reply

    wat the fuck is wrong with the site,cant access my mms all the time the instructions led me back to where i started.safaricom muko down tu sana

  17. adam mohd
    March 17, 2010 at 5:35 pm — Reply

    i can’t retrieve my mms what’s going on there?
    try to do something we are getting dissapointed with this.

  18. jack
    March 30, 2010 at 4:52 pm — Reply

    fuck u men.why do you put web that works at night wen in bed.fuck u again

  19. April 4, 2010 at 1:30 am — Reply


  20. disappointed safcom customer
    April 5, 2010 at 1:57 pm — Reply

    ave been strongly bilivin in u guys bt ua nothin but an embarrassment in return. f**********ck safcom with everytin that it stands for. lets get down to b/ness wit yu free sms and calling for only khs.99 for a period of 3 days. join me guys we promote yu our strong network.

  21. zziggo
    April 8, 2010 at 5:22 am — Reply

    safari com kumamako zenu mwafirwa nyote

  22. cosmas
    April 8, 2010 at 1:47 pm — Reply

    hey, please i am kindly handing over my plea to safalicom. u guys you are joking, avoid having MMS if it does not work.

  23. yusuf
    April 15, 2010 at 9:54 pm — Reply

    u guyz are fakes.the mms site does not work.yu here i come

  24. mnatakia???
    April 22, 2010 at 7:02 am — Reply

    fuck u safaricom i want ma pictutres nigga y useless

  25. Axe
    April 27, 2010 at 4:34 pm — Reply

    Now u pple get serious.i want my picture,or money back!we cant make money out of lies,prove me wrong!nkt

  26. Mohammed Habib
    April 28, 2010 at 8:08 pm — Reply

    Hello Guys,

    Please don’t get angry here how should you do it and it works….
    Please set the Web Browser you’re using to use a proxy server
    IP: Port:8080
    then enter the site adress:
    and whola ….. it Works!

    Note: Please disable the proxy server while using Regular Internet Browsing.

    Good Luck!

  27. francis
    September 20, 2010 at 8:32 pm — Reply

    am unable to retrive my mms since I cant enter the password

    September 24, 2010 at 9:49 pm — Reply

    my m m s MSG can not display

  29. mercy
    October 2, 2010 at 5:48 pm — Reply

    not working

  30. amos
    October 11, 2010 at 3:33 am — Reply

    This is very unprofessional of you safaricom.If you know that your service cannot retrive MMS please never lie to your customers. I’m very disapointed

  31. October 13, 2010 at 1:43 pm — Reply


  32. said
    October 18, 2010 at 8:37 pm — Reply

    i have received mms messages but i can’t view the picture inside,if there’s possibillty to view in computer please let me know

  33. joseph
    October 24, 2010 at 5:30 am — Reply

    Very annoying & shameful for safaricom not to have upgraded their MMS account. Why not sdvice your clents that its not working.
    Shame on you!!!

  34. daizylynn
    November 8, 2010 at 10:21 pm — Reply

    How do i get to enter the damn pincode.

  35. George Otana
    November 10, 2010 at 7:13 pm — Reply

    I have tried downloading my mms picture but in vain i have my pin No but cant access you log in set up

    I am disappointed

  36. Peter muriithi komu
    November 12, 2010 at 9:10 pm — Reply

    Add on my Web Sessions

  37. tony atieno
    November 15, 2010 at 1:44 am — Reply

    u guyz need 2 work on ur web iko down n wee r not able 2 access mms n gprs stryle up fuck u 1ooooooooooo tyms

  38. Selemiah Mbewa
    November 18, 2010 at 5:29 pm — Reply

    Why do give us a link that you know very well is out of order?

  39. misiko
    November 18, 2010 at 7:32 pm — Reply

    cant retrieve , cant enter the pincode

  40. Langat david
    November 19, 2010 at 2:09 am — Reply

    I am disappointed that i can’t retrieve mms from my chick. Saf do something asp.

  41. kibet chirchir
    November 23, 2010 at 6:47 pm — Reply

    my mms

  42. KORIR
    November 29, 2010 at 12:37 pm — Reply


  43. josphant
    November 30, 2010 at 4:46 pm — Reply


  44. Tom Onyango
    December 8, 2010 at 5:18 pm — Reply

    This MMS needs review and possibly updated so that consumers are not so disappointed like myself.

    Then there is the 36 hours limit which I think drives users to beat deadlines which don’t come to pass. Today i received the fourth MMS from some very valuable associate but alas! the info is missing. Attempts to retrieve the MMS’s through computer use is not bearing any fruit either.

    Safcom-you need to communicate and do some prompt damage control. Clients are getting irritated, needless to hope that nobody is sabotaging the new CEO-heavens forbid.

  45. tonny
    December 11, 2010 at 11:14 pm — Reply

    not able to retrieve my mms pin code,

  46. Jac
    December 23, 2010 at 4:22 am — Reply

    It is pathetic that I can’t retrieve my mms,why then time frame,shame on you.

  47. githae
    December 30, 2010 at 3:15 am — Reply

    please I can not get mms message can you send me the same via my email because it is just photo.

  48. Zuela kena were
    December 31, 2010 at 8:09 pm — Reply

    Jst like ma fellows r disapointed am equaly dissapointed with u safaricom all da way from manager 2 blah blah how can u be this worthles!

  49. Dickson sikonkai
    January 3, 2011 at 7:01 pm — Reply

    U irritate our minds an our time safaricom. if it does’nt work thro away from the go. Very disapointed men.

  50. Rotich koffigoh
    January 12, 2011 at 2:20 pm — Reply

    Hve tried to download ma mms but in vain.safcom pliz style up in ur mms service.AM DISAPPOINTED.

  51. Otieno
    January 17, 2011 at 1:38 am — Reply

    Hey wtzup safcom? Cant I see just a photo from ma mms pliz

  52. amntosaying
    January 17, 2011 at 2:13 pm — Reply

    Safcom nyi ni wa fake tu sana!

    January 18, 2011 at 12:00 am — Reply

    Safaricom please just scrap off your imaginary mms messages because they simply do not exist The pincode is not even active stop swindling Kenyans

  54. February 1, 2011 at 2:35 pm — Reply

    After attaining monopolistic tendencies through the aid of goverment,safaricom have opted to rebrand itself as safaricom the worst option than kencell during its advent in kenya,why do you exolt our money through unholistic way?you are worse than police and dangerous than the outlawed sects

  55. ronniez
    February 14, 2011 at 5:43 pm — Reply

    sioni ki2

  56. Fanuel
    February 15, 2011 at 1:27 pm — Reply

    Dear Safcom, Has this service ever worked for anyone? Do you ever treat these concerns with the seriousness it deserves? So disapointed.

  57. javan
    March 9, 2011 at 8:08 pm — Reply

    Recieved an mms message but cannot be downloded since the password box cant select. Advice on how 2 select or view directly in ma 4n b4 the message xpires.4n model is moto v8. Thankyou.

  58. munassar isse
    March 11, 2011 at 6:56 pm — Reply

    i recieved my mms but i couldn’t able to retrieve it becouse it doesent accept my pincode so i don’t know the probplem

    March 18, 2011 at 3:55 pm — Reply

    Recieved an mms message but cannot be downloded since the password box cant select. Advice on how 2 select or view directly in ma 4n b4 the message xpires.4n model is moto v8. Thankyou.

    March 18, 2011 at 3:57 pm — Reply

    Recieved an mms message but cannot be downloded since the password box cant select. Advice on how 2 select or view directly in ma 4n b4 the message xpires.thanks

  61. martin
    March 22, 2011 at 9:33 pm — Reply

    pliz style up

  62. kasamani
    April 13, 2011 at 12:18 am — Reply

    logging in for a picture that some one send to me

  63. kassamani
    April 13, 2011 at 12:19 am — Reply

    looking for a picture

  64. April 13, 2011 at 7:45 pm — Reply

    fcku safcom this thing of yours can never

  65. Sue
    April 21, 2011 at 1:37 am — Reply

    The pincode is not going through.What is happening?

  66. April 27, 2011 at 5:33 pm — Reply

    foolish baboons cant you be iso certified my fried safcom useful for nothing.

  67. April 28, 2011 at 1:11 pm — Reply

    whys should you lie to customers when you are aware that this mms thing does not function in your systems. can you wake up as early as possible before we the customers wake up.

  68. Sarah karanja
    April 28, 2011 at 9:23 pm — Reply

    Kndly advice me what 2do so tha i can read my mms.Thnkx

  69. Paul Aggrey
    May 2, 2011 at 8:18 pm — Reply

    The 3rd time ua mms is not working 4 me. Wasup?

  70. muchiri stephen
    May 5, 2011 at 10:04 pm — Reply

    u ought 2 b serious cause this your service is not working.i cant find my message.

  71. May 6, 2011 at 1:53 am — Reply

    I have tried to retrieve the mms but the server doesnot accept the pincode sent. Please rectify for easy using and services.

  72. Aloise M.Ndambuki
    May 14, 2011 at 4:47 pm — Reply

    I have received the mms msg but the pin cant work i cant retrieve.

  73. sukusuku
    May 24, 2011 at 12:43 am — Reply

    Fuck you ninahama

  74. maina linda
    May 26, 2011 at 4:24 pm — Reply

    nyinyi safcom y d u treat us hivo r u crias i cant read my mms aaaaaaaaaagh u pple r irritating if i cant see it then dont send me a link nktest nktest upgrade

  75. Ras Sermon
    May 26, 2011 at 4:40 pm — Reply

    I’ve received an mms but can’t retrieve it because the pincode input box is dormant, therefore I can’t type in my pincode. Please advice before the mms expires!

  76. Dr. Sewe
    June 18, 2011 at 2:36 pm — Reply

    Safaricom should live upto its reputation, atleast what i hear about them, innovative and responsive to the needs of its customers, business ethics demands that. or what reason would you give if i cant access my MMS. Am happy safaricom has competitors and i still retain my right to choice, nahama

  77. ANDREW
    June 18, 2011 at 6:38 pm — Reply

    Have tried retrive my mms but j couldn’t.Now, has this service worked with anyone?

  78. mark kitana
    June 26, 2011 at 11:56 pm — Reply

    useless safaricom

  79. wamalwa
    July 4, 2011 at 11:25 pm — Reply

    i cant view my mms,kwani what’s wrong?

    August 4, 2011 at 12:54 pm — Reply


  81. machachari
    August 20, 2011 at 1:13 pm — Reply

    safcom stop being unfair tom ua customers. how do you put a website that iz no fuctioning? seriously an international company?

  82. dave dunga
    August 23, 2011 at 3:19 am — Reply

    wats up wid dis mms ting does it realy work

  83. Jonny Juma
    August 28, 2011 at 2:32 am — Reply


  84. becky
    September 1, 2011 at 1:50 pm — Reply

    why is the pin code box not active?

  85. S M Mwangi
    September 1, 2011 at 8:19 pm — Reply

    Just like all the others, I too have received an MMS which I can’t read coz of the same problem:- pincode not active! Why give us the trouble? Scrap it if you can’t manage it.

  86. September 12, 2011 at 6:14 pm — Reply

    This site is not accessible. Please transfer to my e-mail its a photo

  87. Maureen
    September 14, 2011 at 6:03 pm — Reply

    I cant retrieve my mms. Waz up???

  88. September 24, 2011 at 1:16 am — Reply

    very fake mms service
    mbona mna sema u have mms service wen u freakn dont. bure kabisa!!!!!!!!!!!!!!

  89. September 28, 2011 at 3:49 pm — Reply

    u think we eat,drink,sleep,talk n walk safaricom? BE AWARE WE HAVE AIRTEL,the best option,YU,all charges dropped,ORANGE,life changes with orange………am very disappointed in u safaricom….NAHAMA

  90. monica agola
    October 1, 2011 at 9:59 pm — Reply

    Safaricom is one of the best networks l’ve ever used.

  91. samuel k
    October 3, 2011 at 11:25 pm — Reply

    am the most disappointed person,i wonder why safaricom introduced a service they will never deliver shut this mms stuff coz,its so discouraging and disappointing i hate safaricom like shit

  92. mozman
    October 6, 2011 at 1:50 pm — Reply

    wa wa wa bure kabisa.cant access the mms

  93. Gadafi
    October 10, 2011 at 8:33 pm — Reply

    I cant view my mms message please advice. SHALOM!

  94. simiyu
    October 12, 2011 at 7:41 pm — Reply

    how comes your pincode box is always in active?you can just shutdown instead of fooling us and watsing my money for your own benifit

  95. robert
    October 15, 2011 at 4:20 pm — Reply

    your web designers and your management are witchdoctors if you cant even activate the mms code, what are you then doing! you are just useless i advice kenyans to shif to anyother network look unto complains from january nothing done. the worst option!

  96. paula
    October 20, 2011 at 6:40 pm — Reply

    safaricom nkt…this pincode submission thing is fake…

  97. peter
    November 12, 2011 at 2:28 pm — Reply

    This is fanny the pin code is not existing

  98. Michael
    November 17, 2011 at 3:08 pm — Reply

    I am trying to view an mms sent to me and I cant, what is the problem?

  99. pcz
    November 28, 2011 at 5:42 pm — Reply

    disappointing really disappointing

  100. james kago
    December 1, 2011 at 6:00 pm — Reply

    i cant access my mms messages.does this service ever work? am so disapointed with u “safaricomers”

  101. john kiarie
    December 2, 2011 at 4:17 pm — Reply

    am so disappointed .the mms pin code window is inactive.safcom is busy making billions in other bring up your 3G internet connection fast!! We are being milked dry by SAFCOM.

  102. Sam baby boo
    December 13, 2011 at 3:34 am — Reply

    Kwani whts up safcom???????????

  103. December 14, 2011 at 11:06 pm — Reply

    I hate bullshit, and that’s what safaricom is trying to be, make the mms retreval easier and stop nonesense, I hate safaricom.

  104. Peter
    December 19, 2011 at 10:58 pm — Reply

    Please Customer care safaricom you guys need to grow up. this crap of yours never works and the with millions of complains from your clients you cant correct the password box which has ever been inactive. You guys style up.


  105. joshua
    December 21, 2011 at 8:55 pm — Reply

    Cant even type my pin code to access the mms i think this link is just bogus

  106. gakuu kariuki
    December 28, 2011 at 4:25 am — Reply

    why leave an inactive checkbox with imaginary links?I never get the value of my money with your exorbitant services… close shop please

  107. Anna
    December 28, 2011 at 6:16 pm — Reply

    I cant retrieve my mms coz the pincode dialogue box is mms is due to expire in 3hrs. wat to do

  108. December 30, 2011 at 7:50 pm — Reply

    your ms box is not working,itoeni hapo.imesimama hapo tu kama statue

  109. January 3, 2012 at 7:55 pm — Reply

    Hey safcom guys, you cant be serious stop wasting peoples tym, the link you give on retrival of a multimedia messages isnt accesible and if then where do you write the key code if the text box aint active? fuck you all. bulshit motherfuckers.

  110. Zachary Muhia
    January 3, 2012 at 8:18 pm — Reply

    i recieved my mms but i cant retrieve it because the site is unavailable. whats the next step?

  111. Kristen
    January 12, 2012 at 4:45 pm — Reply

    Damn! I hate this…. trying to read my mms but i can’t, why send the pin codes if they dont work?????even in your own site! Kindly improve on that.

  112. January 31, 2012 at 9:50 pm — Reply


  113. paul
    February 8, 2012 at 6:13 pm — Reply

    since the Departure of Michael J , you have been very fake people . How can you tell your customers to retrive mms gprs from the internet but the website is in active . you want just to misuse Kenyans money .

  114. February 14, 2012 at 9:06 pm — Reply

    am perplexed that the mms service safaricom provides does not exist.i do not want to wallow with text abuses to safaricom being the largest mobile phone provider in kenya.kindly improve in your service provision. am salivating to see my valentine mms.where is michael joseph?we miss his services.

  115. Bonface
    February 27, 2012 at 4:53 pm — Reply

    Safcom hata hamleti shangwe am unble 2 retrive ma mms na pia pincod kind of ni wrong ka mumeshindwa jitengeni kando tuwrk na zain

  116. February 29, 2012 at 5:36 pm — Reply


  117. March 14, 2012 at 11:51 pm — Reply

    we are so disappointed with this mms thing on saf networks, why cant you jus scrap it from your menus and close the above site?
    when it comes to making phone calls it is more worse, u make a call n u are told the subscribe is off or the network is busy, please try to be considerate to us your clients.
    I hope u change your service delivery

  118. charles
    March 18, 2012 at 4:21 pm — Reply

    am migrating to another network since your are ever down ie mms without any valid reason

  119. ng'ash
    March 20, 2012 at 6:06 pm — Reply

    what i dnt get is if this is a sick joke is this a prank site

  120. jaycomp
    March 20, 2012 at 9:37 pm — Reply

    Safaricom the bitter option. I hate your services 4 real this mms crap is just bullshit

  121. daniel mumina peter
    March 23, 2012 at 5:08 pm — Reply


  122. makumi
    March 29, 2012 at 3:35 pm — Reply

    cant open ma mms messanges wat do i do pin is not going through even

  123. michael
    March 31, 2012 at 8:17 pm — Reply

    nyinyi bure kabisa

  124. felicita shrecyta
    April 7, 2012 at 1:49 am — Reply

    y cant i find my mms, pliz advice on dis

  125. felicita shrecyta
    April 7, 2012 at 1:50 am — Reply

    y cant i find my mms, please advice on this

  126. abdi
    April 9, 2012 at 5:56 pm — Reply

    ur only interested in reaping off ua clients.
    How come your mms retrieval system is not working?
    Makes me sick

  127. April 14, 2012 at 2:16 am — Reply

    i cnt read ma mms wats wrong

  128. anne
    April 25, 2012 at 4:54 pm — Reply

    safcom, you are fake.

  129. jo'
    May 1, 2012 at 5:02 pm — Reply

    this is a complete hoax….

  130. Shiro
    May 7, 2012 at 2:35 pm — Reply

    Pin code is inactive. Safcom please activate it.

  131. nancyjz
    May 11, 2012 at 1:12 pm — Reply

    niaje mms yangu imejam kuonekana i the one following the wrong procedure or u r the ones directing us wrongly,totally confused

  132. khamis bakari
    May 12, 2012 at 10:04 am — Reply

    hi safaricom,i cant c my mms plz

  133. May 14, 2012 at 6:34 pm — Reply

    This is the first to be in mms,l will comment other time.

  134. eunice
    May 29, 2012 at 3:06 pm — Reply

    im not able to log in to give my pin code ninini

  135. eunice
    May 29, 2012 at 3:07 pm — Reply

    my pin code ninini

  136. mary
    May 29, 2012 at 5:54 pm — Reply

    after all the complains you, receive why dont u close this mms thing because it is very disappointing.

  137. May 31, 2012 at 4:56 am — Reply

    wish to get photos

  138. Juliet
    June 8, 2012 at 11:26 pm — Reply

    it quite a waste receiving sms through your website. the system is not functioning. i feel wasted having lost my 5 mms messages

  139. June 9, 2012 at 12:11 am — Reply


  140. sarah
    June 9, 2012 at 1:59 am — Reply

    the worst experience I’ve ever had. I’ve tried retrieving mms for the past 5hrs. I even talked to a representative whose only suggestion was for the sender to spend more airtime resending the mms(4 of them). Scrap the service altogether if it doesn’t work!
    The photos are for business for God’s sake!

  141. June 10, 2012 at 9:28 pm — Reply

    i thot u pple mko juu lakini mko down 2 sana i could not get my imaje coz it did accept my pin code

  142. joreh
    June 13, 2012 at 11:50 pm — Reply

    u fools,thiefs,alshababs,mungiki……….yote ni yenyu wase wa safaricom fuck u,we r not kids to play with

  143. Mercy
    June 20, 2012 at 9:09 pm — Reply


  144. evano
    June 26, 2012 at 4:25 pm — Reply

    wat z rong wt mwadai comment ya nini saza pincode unactive, acha udaku saf!

  145. rose
    July 10, 2012 at 9:03 am — Reply

    hey safcom wat is this thing of telling us to retrive messages and you know the site is not loading. please improve.

  146. wololo
    July 12, 2012 at 8:14 pm — Reply

    idiotssssss…..fuck u,,

  147. you mama
    July 12, 2012 at 8:20 pm — Reply

    bring m.joseph bak n kik out that zulu out

  148. jackline ndinda
    July 17, 2012 at 11:36 pm — Reply

    we nyinyi saf, i can not get ma sms y plz assist

  149. ASUDI
    July 18, 2012 at 10:05 pm — Reply

    Recieved an mms message but cannot be downloded since the password box cant select. Advice on how 2 select or view directly in ma 4n b4 the message xpires.

  150. Elphas Gibendi
    July 20, 2012 at 3:59 pm — Reply

    Could you please work on your system so as to accept Pincode for one to access mms messages! Thanks

  151. thomas wauter
    July 30, 2012 at 5:21 pm — Reply

    172123-guvnzjyd can you sent me the picture plaese !

  152. Surgeon Jackso Jax
    July 31, 2012 at 5:07 pm — Reply


  153. mary
    August 2, 2012 at 3:04 am — Reply

    cant retrieve my mms. why? at each entry, the answer is always invalid. pliz assist before it expires. or else render the service inactive. its not working.

  154. Jennifer
    August 7, 2012 at 2:17 pm — Reply

    Unable to see my mms.
    Safaricom is useless. Me and many others are switching to Orange and Yu.

  155. judith
    August 8, 2012 at 12:05 am — Reply

    Am so much disappointed since i cannot access my mms

  156. August 9, 2012 at 3:48 pm — Reply

    I have received 2 MMS messages on my Nokia Asha 201 but very very very unfortunately I am not able to download the same photos even after submitting the pincode. Wozzzaaap with safaricom?

  157. winfred
    August 14, 2012 at 7:00 pm — Reply

    hallow safaricom?….received an mms but cant be downloaded because the password box cant be selected… pliz can u advise me on how to open before it expires… my phone model iS “LG GU285”..

  158. daniel mutwiri
    August 20, 2012 at 10:51 pm — Reply

    received an mms bt with no code only the message ID so i cant access to my mms what do i do?

  159. David kotut
    August 21, 2012 at 2:16 pm — Reply

    please i want to write my mms and pincode -7884182

  160. DENICE
    August 29, 2012 at 7:07 pm — Reply


  161. September 11, 2012 at 10:45 pm — Reply

    Eeeeeeeeeeeeeeeeeeeee kumbe nyinyi ni vikundu sana.
    i recieved my mms but i couldn’t able to retrieve it becouse it doesent accept my pincode so i don’t know the probplem
    Recieved an mms message but cannot be downloded since the password box cant select. Advice on how 2 select or view directly in ma 4n b4 the message xpires.4n model is moto v8. Thankyou.
    Dear Safcom, Has this service ever worked for anyone? Do you ever treat these concerns with the seriousness it deserves? So disapointed.
    After attaining monopolistic tendencies through the aid of goverment,safaricom have opted to rebrand itself as safaricom the worst option than kencell during its advent in kenya,why do you exolt our money through unholistic way?you are worse than police and dangerous than the outlawed sects

  162. September 11, 2012 at 11:23 pm — Reply

    you guys letting us down why introduce a service which is not working?

    October 13, 2012 at 2:52 pm — Reply

    htt:// message ID: 655380-hgkwe00t

    October 13, 2012 at 2:57 pm — Reply

    have been sent mms from 0716774766 but i dont get it why?

    October 13, 2012 at 3:09 pm — Reply

    JAMES O. ODHiAMBO October 13, 2012 at 2:57 pm

    Your comment is awaiting moderation.

    have been sent mms from 0716774766 but i dont get it why? just send me now

  166. October 14, 2012 at 9:22 pm — Reply

    What pincode am i to use to view my mms?helop me out pls safcom dealers

  167. j jjamoh
    October 18, 2012 at 5:30 pm — Reply

    this is bullshit!!!the box to enter pin-code is frozen. fuck!!!

  168. jamoh expert
    October 18, 2012 at 5:46 pm — Reply

    guys get it here and say thenx to me via

  169. Anne
    October 30, 2012 at 10:01 pm — Reply

    Its pathetic,, Got no words to explain.Up your game

  170. rehema
    November 4, 2012 at 3:09 am — Reply

    my mms cant be downloaded so cant read it.

  171. Derrick
    November 6, 2012 at 9:40 pm — Reply

    Safaricom mms aint working, don’t know how many goddamn picode I’ll have to input!

  172. Mahmoud Farah
    November 13, 2012 at 1:30 am — Reply

    Safaricom SUCKS how dare you send us to a page that does not work YOU SUCK

  173. victor
    November 19, 2012 at 4:10 pm — Reply

    disappointing, i didn’t like it

  174. kevo musemy
    December 5, 2012 at 9:30 pm — Reply

    nqt,,, bure kabisa!!!

  175. nelly chivole
    January 28, 2013 at 4:31 pm — Reply

    cant access my mms,the pin cord box cant be selected ,please help.

  176. collis
    January 30, 2013 at 9:10 pm — Reply

    is it real ama u trick pple???

  177. brian yonga
    February 14, 2013 at 3:52 pm — Reply

    this box written “To view your MMS pls Submit the message pin code”
    this box dosent react to command im unable to type the code in the box

  178. March 24, 2013 at 8:59 am — Reply

    Howdy very nice web site!! Man .. Excellent .. Amazing .. I will bookmark your website and take the feeds also?I am happy to search out a lot of useful info here within the submit, we’d like develop more strategies on this regard, thanks for sharing. . . . . .

  179. mochache
    May 1, 2013 at 3:41 pm — Reply

    safcom mms u are just sickening.

  180. john okeri
    May 7, 2013 at 5:54 pm — Reply

    why cant I retrieve my mms. i got everything but unable to get it. what can I do?

  181. shirleen
    May 30, 2013 at 1:37 am — Reply

    this box,Submit, its not responding, is it a prank or whaat is the game?

  182. arnold babu
    June 9, 2013 at 10:06 pm — Reply

    cant get to see my code-1673514

  183. Josephine Muthoni
    June 11, 2013 at 4:01 am — Reply

    Recieved an MMS message ID: 1690410-6tju8jom but cant access it since the submission box is not responding.

  184. josseh maitch
    June 20, 2013 at 4:54 pm — Reply

    Nyinyi safaricom buana,, aki mimi cijaoneko mms messach yang ku pin cot 1756892

  185. June 21, 2013 at 8:41 pm — Reply

    I recieved an MMS ID:65630-mjr3270g but i can’t access it since the submission box is not responding.

  186. July 23, 2013 at 3:32 pm — Reply

    i retrieved an mms ID: 1861179-tetnnyji but I can’t access it because the submission box is inactive. please help

  187. July 23, 2013 at 3:44 pm — Reply

    This thing is not working at all at all! I think its not the best option as we all know. its the other way round the worse option as i hav heard someone sayin. could you elaborate on that if its the best option as it used to be before. other wise its going to be the worse of all the worst.

  188. jackie
    August 1, 2013 at 8:41 pm — Reply

    why cant I retrieve my mms. i got everything but unable to get it. the pin code box is inactive.

  189. August 2, 2013 at 2:30 pm — Reply

    Unable to retrieve an MMS ID 1966472-….. Whats up safcom are you changing from the better option. Also reading comments from others, haven’t seen any of your replies.

  190. Felix
    August 2, 2013 at 2:37 pm — Reply

    Significant security update. See
    This was what opened for an MMS. Surely do I need such redirects. To add salt to the injury, the redirect closed shop in 2012 as the website says. So better option does MMS exist rely?

  191. jim mtoto wa mum
    August 13, 2013 at 8:34 pm — Reply

    kwani saf wanataka???

  192. peter wainaina
    August 20, 2013 at 12:29 am — Reply


  193. peter
    August 20, 2013 at 3:15 pm — Reply


  194. August 27, 2013 at 1:46 am — Reply

    what in the world is up with your submission box?are y’all sleeping on the job?

  195. ben opondo nandi/
    August 29, 2013 at 12:26 am — Reply


  196. ben opondo nandi/
    August 29, 2013 at 12:28 am — Reply


  197. ben opondo nandi/
    August 29, 2013 at 12:31 am — Reply


  198. August 29, 2013 at 1:30 am — Reply

    Missed mms id for my phone: Nokiax2-01. This fon hasn’t served me well at all. It’s basically functional for send and receive messages and calls, period. Most services have literally failed: incomplete downloads, weaker web browser, settings poor, it’s selective in video plays, include yutubes. It never retains anything thro on google. Safaricom has not helped much-i still need them for i’ve their great supporter from the start.

  199. ndwiga
    September 3, 2013 at 2:33 am — Reply

    i cnt retrieve my mms id:2123014-kwdawavl plz help

  200. mary nyoike
    September 6, 2013 at 9:49 pm — Reply

    submit box not working.cant retrieve my mms

  201. September 7, 2013 at 7:36 pm — Reply

    Inactive,unable to retrieve my message

  202. Santi ozil r
    September 10, 2013 at 1:19 am — Reply

    So whatz up u guyz wit my mms? so 4 how long do u want 2 keep it b4 u let go? jst be honest n i b cool wit that.

  203. peter
    September 12, 2013 at 1:00 am — Reply


  204. MERRY
    September 16, 2013 at 7:18 pm — Reply

    i received an mms ID 2169281-loeidqul but i cant access it because the submission box is inactive please help

  205. MERRY
    September 16, 2013 at 7:21 pm — Reply

    This box written “To view your MMS pls Submit the message pin code”
    this box dosent react to command im unable to type the code in the box

  206. Gladys Jemutai
    September 24, 2013 at 5:09 am — Reply


  207. September 26, 2013 at 7:53 pm — Reply


  208. Cheruiyot
    September 28, 2013 at 3:55 am — Reply

    Whats wrong with Safaricom , I cannt read this MMS ID 2218815-ewugraw1 Please help.

  209. simon maina
    October 4, 2013 at 1:14 am — Reply

    what a waste of time from Eldoret to Malaba and can’t retrieve my mms

  210. fred kinyanjui
    October 7, 2013 at 5:51 pm — Reply


  211. stephen
    October 7, 2013 at 6:26 pm — Reply

    Please dont send me an mms notification if you know the site cannot be accessed.

  212. Ben
    October 7, 2013 at 6:33 pm — Reply

    No no no. You need more than the message pin code. I think a sledge hammer will get the box to respond!!!

  213. October 14, 2013 at 4:28 am — Reply

    this useless site has no help

  214. melly
    October 15, 2013 at 1:38 pm — Reply

    i can’t access my mms

  215. noor
    October 24, 2013 at 8:44 pm — Reply

    i cant access my MMS plis help!

  216. joseph
    October 28, 2013 at 2:10 pm — Reply

    your submission box is not working, how long will you keep me waiting, please do something

  217. flora
    October 29, 2013 at 4:10 pm — Reply

    i received an mms id 2373412- 54rqcq6s and i cant retrieve it what shd i do pliz

  218. November 6, 2013 at 4:19 pm — Reply

    Waste of time and effort. Safaricom should block usage until when sure it can open.

  219. bundi charles
    November 13, 2013 at 4:35 pm — Reply

    Hi, your comb box to enter pin code is not working plz do something…

  220. vender
    November 14, 2013 at 1:36 pm — Reply

    seriously???i really need 2 see this!why wont it work?

  221. Jacob Ogolla
    November 14, 2013 at 9:57 pm — Reply

    wats wrong icant retrieve mms ID.2462118 pls help.

  222. Jose
    November 16, 2013 at 4:38 pm — Reply

    Useless website. cant acces my mms

  223. Erastus kipkogei kisang
    November 21, 2013 at 12:39 am — Reply

    2500786 -9pxjtsoe. Iko wapi jameni

  224. AMOS WAKO
    November 24, 2013 at 1:59 pm — Reply

    i cant access the message…..

  225. Alex Amenya
    November 25, 2013 at 6:14 pm — Reply

    Whats wrong with Safaricom , I cannt read this MMS ID 2517878-sycltxf0, Please assist.

  226. November 25, 2013 at 6:27 pm — Reply

    Unable to retrieve my mms wats up

  227. william wangome
    November 26, 2013 at 7:06 pm — Reply

    what a waste and disappointment. I was eager to read my mm but its a jive…Nil

  228. conelius
    November 27, 2013 at 4:30 am — Reply

    Yes! It z not responding.

  229. sheikbin mutai
    December 6, 2013 at 2:47 pm — Reply

    I cant access an mms 1577975-hhh76vym

  230. December 26, 2013 at 2:10 am — Reply
  231. January 8, 2014 at 9:29 am — Reply

    I cannot retrieve Photo/Video Message from my friend.

    The ID is h01882agv
    My password is ve4pa8

    Would you be able to retrieve it for me and forward it to
    my e-mail site.

    Thank you,


  232. January 12, 2014 at 10:57 pm — Reply


  233. kangor
    January 18, 2014 at 8:12 pm — Reply

    can’t retrieve mms. any other option.

  234. abel
    January 21, 2014 at 5:12 pm — Reply

    mms servises not there

  235. jkim
    February 2, 2014 at 9:28 pm — Reply

    safcom u do really suck….if u cnt serve u betteter quit

  236. kevin
    February 21, 2014 at 12:32 pm — Reply

    I CAN’T ACCESS MY MMS 3118286-npgwy6ns

  237. samwel akello
    March 18, 2014 at 7:16 am — Reply

    cant access my mms, please, retrieve for me and send to my email

  238. Maurice Omondi Odwar
    March 19, 2014 at 7:48 pm — Reply

    cant access my mms, please, retrieve for me and send to my email

  239. Maurice Omondi Odwar
    March 19, 2014 at 7:50 pm — Reply

    I CAN’T ACCESS MY MMS 3254078-pvqboqt0

  240. cate warui
    March 24, 2014 at 4:44 pm — Reply

    can’t access my mms

  241. March 28, 2014 at 2:15 pm — Reply

    Can’t access my mms please send it to me via email

    • kelvin muguro
      August 25, 2014 at 1:41 pm — Reply

      cant access my mms.fon model huawei y210

    April 1, 2014 at 2:23 pm — Reply

    why im i not accessing my mms? useless kabisa!

  243. April 5, 2014 at 1:54 pm — Reply

    i have opened my mms bt its telling me wrong paremeter or password and its the same i have been sent. what could be da problem?

    • KIBITI
      March 6, 2018 at 8:21 pm — Reply

      EVEN ME

  244. kariuki kenyatta
    April 12, 2014 at 7:22 pm — Reply


  245. tom omondi
    April 12, 2014 at 8:02 pm — Reply

    what is wrong??????

  246. KENNETH
    April 16, 2014 at 12:14 am — Reply

    cnt access ma mms,ai doubt whether u’r the better option!

  247. lucy
    May 7, 2014 at 6:42 pm — Reply

    cant access my phone model tecno T

  248. kinyua
    May 26, 2014 at 9:56 pm — Reply

    can’t access my mms my phone no. is 0712257698 phone model is bird s150

  249. collins tarus
    May 29, 2014 at 9:34 pm — Reply

    i can’t access my mms even trough my pc, any help please.

  250. Lawrence
    July 8, 2014 at 2:37 pm — Reply

    can’t access my mms. phone model Tecno T343.

  251. valemjomba
    August 18, 2014 at 6:17 pm — Reply

    cant access my mms ID:4048506-rcg2byot

  252. Lui
    September 26, 2014 at 1:48 am — Reply

    cant access mms! my phone is ideos.

    October 10, 2014 at 1:11 am — Reply

    Can’t access my mms. please send via email

  254. Fednand M kichakuri
    November 12, 2014 at 9:40 pm — Reply

    Please send my mmsc vide email i can not access it.

  255. stephen kimani
    November 18, 2014 at 5:35 pm — Reply

    cant access my mms message ID 4596130-59ojgu6t

  256. Monicah Chimba
    December 1, 2014 at 8:08 pm — Reply

    Can’t access my mms. send via my email

  257. kenndy
    January 24, 2015 at 6:03 pm — Reply

    cant access my mms

  258. kennedy abondo
    January 24, 2015 at 6:04 pm — Reply

    cant access my mms

  259. james
    February 8, 2015 at 11:16 pm — Reply

    i cant acess my mms .my phone number is 0727130177

    March 10, 2015 at 6:13 pm — Reply

    Av been sent an mms but can’t access it. My phone number is 0718815877, phone model itel 2520 assist.

  261. Carol I. Kaduyu
    April 20, 2015 at 5:54 pm — Reply

    wanted to retrieve my message id5744585

  262. Emily Mathenge
    April 30, 2015 at 2:59 pm — Reply

    MMS was sent to me and I cant retrieve it..please send it to my e-mail.The message ID :5843867-ac1g5zkw..please do it for me

  263. Hillary Kimutai
    May 12, 2015 at 3:29 pm — Reply

    Can’t access my mms. please send me via email

  264. Ram
    September 1, 2015 at 5:22 am — Reply

    Please send via email my ID message 6580311 – ntbjqusr

  265. Patrick
    February 2, 2016 at 7:23 pm — Reply

    Msg id 7143039-fp9ropqj,Pliz snd via my email

  266. peter
    February 22, 2016 at 8:35 pm — Reply

    pliz send it to my email massage ID:7237561-oln0ojji

  267. kevo
    March 4, 2016 at 12:54 pm — Reply

    Too boring and disturbing.Why trespass.Never ever try to sms such thrush to me again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  268. alice
    May 20, 2016 at 12:28 am — Reply

    ID message7607064-fn9x6qrc

  269. paul juma
    January 6, 2018 at 12:39 pm — Reply

    mms inaccessible please help me retrieve my text.

  270. C. Okioga
    March 18, 2018 at 4:24 pm — Reply

    Do mms exist? I have tried to open them via the directions given but in vain. Please Safaricom, what do l do?

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